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Privacy Policy

CannaSurrey Delivery Service we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services or website.

1. Information We Collect

When you use our services, we may collect:

  • Personal Information: Name, age, email, phone number, delivery address, and ID verification details.

  • Order Information: Products purchased, quantities, payment details (processed securely via our payment provider), and delivery instructions.

  • Usage Information: How you interact with our website or services, including cookies and browsing activity.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Verify age and identity to comply with legal requirements.

  • Improve our services, website, and user experience.

  • Communicate with you about orders, promotions, or updates (if you opt-in).

  • Prevent fraud or illegal activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only when:

  • Required by law, regulations, or legal processes.

  • Necessary to prevent fraud or illegal activity.

  • Working with trusted service providers for order fulfillment and payment processing.

All third-party partners are required to maintain confidentiality and protect your information.

4. Cookies and Tracking

Our website may use cookies and tracking tools to:

  • Improve website performance and usability.

  • Personalize user experience.

  • Analyze traffic and usage trends.

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information, including secure storage and encryption where applicable. However, no method of transmission over the internet is 100% secure. By using our website and services, you acknowledge and accept this risk.

6. Retention of Information

We retain your personal information only as long as necessary to:

  • Complete transactions.

  • Comply with legal obligations.

  • Resolve disputes or enforce agreements.

After this, your information will be securely deleted or anonymized.

7. Your Rights

Depending on local laws, you may have the right to:

  • Access and request a copy of your personal information.

  • Request correction or deletion of your personal information.

  • Withdraw consent for marketing communications.

To exercise your rights, contact us at: [Add contact info]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our services indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about your privacy or this policy, please contact us at:
Email: Joey@Cannasurrey.ca

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